Frequently Asked Questions

ORDERING

Yes. Because everything is baked fresh, we recommend placing your order at least 24–48 hours in advance when possible.
Some limited quantities may be available for same-day pickup, but availability is not guaranteed. Ordering ahead ensures we can prepare your cupcakes fresh and exactly the way you want them.

We recommend ordering at least 24–48 hours in advance when possible.
Large orders, events, and catering requests may require additional notice depending on availability.

No problem.


Our Pre-Packed Favorites Boxes are a great option if you want a delicious mix of our most popular flavors without having to choose.
If you enjoy customizing, our Build Your Own Boxes let you pick your favorite flavors and we’ll prepare them fresh for you.
Either way, you really can’t go wrong.

Yes!
Our Build Your Own Boxes allow you to select multiple flavors in a single box so everyone can enjoy their favorite.
For larger boxes, we evenly distribute the flavors you choose.

Yes!
You can order:

Pre-Packed Boxes
A rotating lineup of our fan-favorite flavors.
Build Your Own Boxes
Choose your favorite flavors and we’ll prepare your box fresh for pickup or delivery.

our cupcakes

Our cupcakes are designed to deliver the perfect bite every time. Instead of oversized cupcakes with too much frosting, we specialize in bite-sized mini cupcakes and layered cupcake jars that balance soft cake, creamy frosting, crunchy toppings, and delicious drizzles.


Every flavor is built with multiple textures and real ingredients to create a full dessert experience in a small, indulgent bite.

Our mini cupcakes are bite-sized versions of our signature cupcakes. Each one is crafted to give you the perfect balance of cake and frosting in a single bite.

They’re perfect for:

  • Parties
  • Events
  • Dessert tables
  • Office treats
  • Or when you want to try multiple flavors without committing to one large cupcake.

Not at all.


Our cupcakes are designed to balance flavor, texture, and sweetness. Instead of heavy frosting or overly sugary cake, we focus on layers of flavor — soft cake, creamy frosting, crunchy toppings, and drizzles — so every bite tastes rich without being overwhelming.

Nom! Nom! Jars are layered cupcakes in a jar consisting of:

  • Moist Cake
  • Creamy Frosting
  • Crunchy Toppings
  • Gooey Drizzles

They’re portable, fun to eat, and perfect for gifts, parties, or enjoying later.

This depends on the product:

Cupcake Jars
Each jar is a full personal dessert and can easily serve one person.

Mini Cupcakes

  • 6-Pack: perfect for 2–3 people
  • 12-Pack: perfect for small gatherings
  • 24-Pack: great for parties and events

FLAVORS

We’re always experimenting with new combinations.
While some flavors stay year-round, we also rotate seasonal flavors, limited releases, and creative specials throughout the year.
Follow us on Instagram to stay up to date for new flavor drops

The best way is to follow us on Instagram where we post:

  • new flavor drops
  • pop-ups
  • seasonal specials
  • limited releases

Pickup & Delivery

Delivery availability depends on location and order size.
Local pickup is always available. Delivery options will appear during checkout if your address qualifies.

For the best taste and texture, we recommend storing them in the fridge to extend their shelf life. Bring to room temperature before serving for the best flavor.

Events & Special Orders

Yes!


Nom! Nom! cupcakes are perfect for:

  • Birthday parties
  • Weddings
  • Corporate events
  • School events
  • Dessert tables
  • Open Houses

Visit our Sweet Celebrations page to learn more about event orders.

Yes! Custom branded labels are available for:

  • real estate open houses
  • corporate events
  • weddings
  • birthdays
  • promotional giveaways

Contact us for custom orders and pricing.

Fundraising

Absolutely!

Nom! Nom! Factory loves partnering with schools, PTAs, sports teams, and community organizations to help raise money in a fun and delicious way.
Our cupcakes are perfect for fundraising because they’re unique, easy to share, and loved by both kids and adults.
We offer flexible options depending on your organization’s needs, including pre-packed cupcake boxes that are simple to sell and distribute.
If you’re interested in organizing a fundraiser, contact us and we’ll help you set up a plan that works for your group.

Getting started is easy.

Simply reach out through our Contact Page and tell us a little about your organization and your fundraising goals. We’ll work with you to create a simple plan for selling our cupcakes and helping your group raise money.

Ingredients & Dietary Questions

Our desserts may contain common allergens such as:

  • wheat
  • dairy
  • eggs
  • nuts

Because our kitchen handles multiple ingredients, we cannot guarantee a completely allergen-free environment.
If you have a severe allergy, please contact us before ordering.

Still have a question?
If you don’t see your question here, feel free to reach out through our Contact Page and we’ll be happy to help.