PRIVACY POLICY
Last updated: July 19, 2026
Boomshaka Factory, Inc., doing business as Nom! Nom! Factory (“Nom! Nom!,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect through nomnomcupcakes.com and related online services, how we use and share it, and the choices available to you.
INFORMATION WE COLLECT
Information you provide. We may collect your name, email address, telephone number, billing and delivery address, account credentials, order details, event or catering information, messages, reviews, form responses, marketing preferences, and other information you choose to provide.
Payment information. Payments are processed by our payment providers. We receive transaction details such as payment status and limited card information, but we do not store complete payment-card numbers.
Information collected automatically. When you visit our website, we and our service providers may collect your IP address, device and browser type, operating system, referring pages, pages viewed, dates and times of visits, approximate location, cookie identifiers, shopping-cart activity, and interactions with our website and communications.
Information from other sources. We may receive information from payment processors, delivery providers, social-media platforms, analytics providers, marketing partners, fraud-prevention services, and publicly available sources.
HOW WE USE INFORMATION
We use information to:
- process, fulfill, deliver, and support orders;
- manage accounts, loyalty features, events, catering, fundraising, wholesale, and partner inquiries;
- communicate about orders, service updates, questions, and customer support;
- personalize and improve our website, products, and services;
- send marketing communications when permitted and honor opt-out requests;
- prevent fraud, maintain security, enforce our agreements, and comply with law; and
- create aggregated or de-identified information for business analysis.
COOKIES, ANALYTICS, AND ONLINE TRACKING
We use cookies and similar technologies for essential site functions, shopping carts, preferences, analytics, security, and—where enabled—advertising or measurement. Your browser and any consent tools displayed on our website may allow you to limit certain cookies. Disabling cookies may affect site functionality.
Some browsers offer a “Do Not Track” signal. Because there is not a universally accepted standard for these signals, our website may not respond to traditional Do Not Track requests. Where required, we will process supported opt-out preference signals as provided by applicable law.
SMS AND EMAIL
If you choose to receive promotional email or text messages, you may unsubscribe using the link in an email or by replying STOP to a text. Consent to marketing messages is not a condition of purchase. Message and data rates may apply. We may still send non-promotional communications about your account or orders.
HOW WE SHARE INFORMATION
We may share information with:
- service providers that help us operate our website, process payments, host data, deliver orders, send communications, provide analytics, prevent fraud, or support our business;
- professional advisers, insurers, and auditors;
- law enforcement, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, and security;
- a buyer, successor, or other party involved in a merger, financing, reorganization, or sale of all or part of our business; and
- other parties at your direction or with your consent.
We do not sell personal information for money. Certain analytics or advertising technologies may be considered “sharing” or “targeted advertising” under some privacy laws. You may use available cookie controls or contact us to make an applicable privacy request.
RETENTION
We retain personal information only as long as reasonably necessary for the purposes described above, including fulfillment, customer service, accounting, tax, fraud prevention, dispute resolution, and legal compliance. Retention periods vary based on the type of information and our legal obligations.
SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
YOUR PRIVACY CHOICES AND RIGHTS
You may update account information, unsubscribe from marketing, adjust browser or cookie settings, or contact us to request access to, correction of, or deletion of your personal information. Depending on where you live and subject to legal exceptions, you may also have rights to obtain a copy of your information, limit certain uses, opt out of certain sharing or targeted advertising, and appeal a denied request.
We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law. We will not discriminate against you for exercising applicable privacy rights.
CALIFORNIA NOTICE
California residents may have rights under California privacy laws, including rights to know, access, correct, and delete certain personal information and to opt out of sale or sharing where applicable. In the preceding 12 months, the categories described in “Information We Collect” may have been collected and disclosed to the service-provider and business-partner categories described above for the stated business purposes. We do not knowingly sell or share personal information of consumers under 16.
California’s “Shine the Light” law may permit residents to request information about certain disclosures for direct-marketing purposes. Submit requests using the contact information below.
CHILDREN’S PRIVACY
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.
THIRD-PARTY LINKS
Our website may link to third-party sites and services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
INTERNATIONAL VISITORS
Our services are operated in the United States. If you access them from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.
CHANGES TO THIS POLICY
We may update this policy as our practices or legal obligations change. We will post the revised policy with a new “Last updated” date. Material changes may also be communicated through the website or by other appropriate means.
CONTACT US
For privacy questions or requests, contact:
Nom! Nom! Factory / Boomshaka Factory, Inc.
1141 Maynard Drive
Duarte, CA 91010
Email: info@nomnomcupcakes.com
Phone: 949-922-9424
Please include “Privacy Request” in the subject line and describe your request.